Google: Deleted emails have been restored

Posted by David Khoirul

Google informed its users Sunday that it had a weird problem: Two of every 10,000 Gmail users, or about 0.02 percent, lost their old emails -- thank God, I'm not one of them. If you found your messages deleted, then your account might have been affected.

However, Google has now fixed the problem.

The company said Monday afternoon it has restored access to a third of the users affected and is working on resolving it for the remainder by the end of the day. Although the message losses were only temporary, the problem illustrates just how dependent people are on free e-mail services such as Gmail.

It's possible to backup Gmail messages. One way is to go to Gmail's settings, choose the "Forwarding and POP/ IMAP" tab and check "Enable POP for all mail." Then follow the configuration instructions. You can then download a copy of all messages using e-mail software such as Mozilla's Thunderbird.

[via AP]
[image via Globe and Mail]


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